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Free download Request Tracker 3.2
 Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation is provided.
Request Tracker 3.2 business, helpdesk & remote pc software developed by CyberNiche Software. The license of this business, helpdesk & remote pc software is shareware, the price is 149.00, you can free download and get a free trial before you buy a license or registration. All Request Tracker 3.2 download links are direct Request Tracker full download from CyberNiche Software site or their selected mirrors.
Keywords: help desk, call center, helpdesk, workorder database, CRM, KMS, customer relations management, customer resource management, resource management, customer service, service report, work order, time management, time, Shareware, Business, Helpdesk & Remote PC, CyberNiche Software, Request Tracker
Recent Changes: Help file changes for Windows Vista.
Install Support: Install and Uninstall
Supported Languages: English
Additional Requirements: Windows 95 or higher, 10 Mb disk space
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